Privacy and Cookies Policy


Ann McLaughlin Physiotherapy practice aims to protect the confidentiality and privacy of information entrusted to us. As part of this fundamental obligation, the practice is committed to the appropriate protection and use of personal information, collected by forms, telephone calls, emails etc.

We may use your details to enable us to contact you with relevant information to our clinic subject to your consent.

We may collect the following information:  name, contact information including email address, information such as address, postcode, preferences and interests and other information relevant to customer surveys etc. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

Please be aware the Ann McLaughlin Physiotherapy website may contain links to other sites that are not covered by this Privacy Policy. We encourage users to review the Privacy Policy of each website visited before disclosing any personal information.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

The Privacy Policy is effective as of 27th April 2018. We reserve the right to update or change our policy at any time.

If you have queries regarding the Privacy Policy please contact us at 1b Florence Road, Ealing, London W5 3TU, telephone 020 8579 2678 or email


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